Notice: Undefined index: in /opt/www/vs08146/web/domeinnaam.tekoop/kjbym/article.php on line 3 samsung self clean washer recall
Check the washing machine's water supply and door seal for leaks. Please take our brief survey. Using a small toothbrush or other similar soft bristle brush, wash any dirt or other materials from the pump filter. Get performance ratings and pricing on the Samsung WA40J3000AW washing machine. Please check the serial number, and then enter it again. 3. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. Voluntary Recall of Certain Top-Load Washers. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer - White. If you've already tried that and the spots remain the same, use a small amount of Cerama Bryte cooktop cleaner. Your Account. To figure out what is causing this, you should: 1. What are the first 5 digits of your serial number? What can I expect of my in-home repair process? Our trained network of authorized service providers has already successfully repaired hundreds of thousands of top load washers. Easy sign-in, Samsung Pay, notifications, and more! Once the cap is removed, drain the water. Consumers who choose the in-home repair will receive a free one-year extension of the manufacturer's warranty, regardless of the age of their washer. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. 1-800-269-2609 24/7. Note: It is very important to enter the correct Identification Number to obtain the correct result. Caution: If you recently ran a hot cycle (Self Clean, Pure Cycle, or Sanitize), the water in the washer will be very hot. This can occur when a high-speed spin cycle is used for bedding, water-resistant or bulky items and presents an injury risk to consumers. Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items. No one tests washing machines like we do. It can even contribute to odors and other issues with your washer. Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. They sold for $450 to … CODE SYMBOL MEANING SOLUTION; Hot LED Flashes: Lid is open when washer is running. The washing machines are cUL certified with file number E199566. Dispense a small amount of mild detergent or Cerama Bryte onto a clean, damp, microfiber cloth. You'll need to completely remove the drawer to clean the drawer opening. Self Clean (also called Pure Cycle or Self Clean+) is a special cycle that prevents mold. Clean the washi When you are finished, place the inserts back into the drawer, and then align the drawer with the compartment rails. Our care team is standing by to assist you with any questions, at 1-866-264-5636. It's designed to clean areas of the tub where moisture and detergent residue may accumulate. It also provides additional instructions to ensure the safe use of your machine while you schedule an in-home repair or take advantage of the exchange rebate. Close the lid tightly and restart the cycle. 1. ft . There has been a recall on Samsung front load washers because water leakage onto the electrical connections of the washing machine's thermal sensor can cause an electrical short and ignite the circuit board, posing a fire hazard to consumers. I want to know if this is a problem which can be solved or do I need a new washer. Copyright B) 1995-2016 SAMSUNG All Rights reserved. A normal cycle may not be able to reach these areas. Download. As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. Inspect the drain pump impeller located inside the pump filter housing to make sure it is clean. Note: On some Samsung washers, the washer pump filter (A) is similar to the cap on a medicine bottle. If mold or mildew has already formed, see our guide for troubleshooting. You will need a towel and a container large enough for the amount of water in the washer, like an oil drain pan. Want to know if the Samsung product that you own has been recalled? The Model and Serial Number are in two locations: Note: It is very important to enter the correct Model Number and Serial Number to obtain the correct result. The exchange rebate amount is based on the manufacturer date and model of your current washer. Our priority is to reduce any safety risks in the home. selection. The company has made Samsung washing machine recall list and made an official confirmation about it. If the code reappears, call for service. Samsung's Top Load Washer has a large 4.5 cu. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. I am still working on this. By continuing to browse or use this site, you are agreeing to our use of cookies. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. Browse answers, ask questions and get solutions from other Samsung customers. 2. Push in and twist to remove. • Make sure the water source faucets are open. Please help us improve by selecting a reason below. Full screen Standard. Samsung settled a class action lawsuit involving more than 30 top-loading washing machine models for $6.55 million. See our privacy policy here. English - 31. troubleshooting. Samsung will extend the manufacturer's warranty 12 months from the date of the completed repair, or one-year from the end of the manufacturer's warranty if the washer was purchase within one year. Item #2368741. Samsung is not responsible for any direct or indirect damages, Message and data rates may apply. Page of 132 Go. Here are the most common reasons your Samsung washer won't agitate - and the parts & instructions to fix the problem yourself. Compare; Find My Store. Sorry, there is insufficient stock for your cart. Samsung Self Clean Top Load Washer User Manual. The pump filter on your front load washer, also called the debris filter, helps filter lint and other debris from entering your washer's drain system. It's also a good idea to run one at least once a month if you do not do many washes in a month. Locate the rubber drain hose and prepare to drain the water. However, our average repair time is 7 business days. We make fixing things easier! Note: Please enter the Email address and Phone number you previously used to register your product. The Home Label Kit also includes two warning labels to apply to the washer as a reminder, as well as a user manual supplement with additional safety instructions. Surface blemishes on the door are usually caused by water or detergent residue. Samsung WB09H7300 Self Clean Top Load Washer - Use Manual - Use Guide PDF download or read online. for pricing and availability. If you normally wash with cold water, run a cycle with warm or hot water occasionally to help slow down soil and detergent buildup. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. I tried re-calibrating the washer - and it did not fix the problem. That depends on your location. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: or text SMSCARE to 62913 Include the original sales receipt for the new washer. The rebate amount is based on the model and manufacture date of the recalled washer. To run a Self Clean cycle, make sure the washer is empty, press Self Clean, and then press Start. July 16, 2017 at 2:50 pm. Consumers who choose a Samsung washer will receive an additional loyalty incentive up to $150 toward their new Samsung washer purchase. Full screen Standard. Leaving these open helps air them out and prevents moisture from lingering long enough to allow mold or mildew to form. Browse Community home; Welcome to the Community; Get Help; Groups; Samsung. cancel. NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL. This site uses cookies to enhance your web site experience. Want to get hands-on with latest Galaxy device? Sign the Rebate Form which will certify that the recalled washer is no longer in use, that it has been discarded, and that you acknowledge that it is a violation of federal law to sell or distribute your recalled machine. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. The Self-Clean feature on your Top Load Washer helps to keep your washer clean and free from mold. The serial number you entered appears to be incorrect. Please follow the instructions included in the Home Label Kit. Clean the detergent drawer opening with a soft cloth or non-metallic brush. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Please enter a valid Identification Number. Samsung Front Load Washer with Steam 4.5 cu. In addition, you can click a link below to view a brief video demonstrating how to apply the control panel guide (overlay) and the two warning labels. WB09H7***** Washing machine User manual. WA40J3000AW washer pdf manual download. Keeping your Samsung washer clean is important because it prevents odors and mold from accumulating, and keeps your washer performing the way it should. Even so, customers say, Samsung does not acknowledge the rust problem and their repair workers will not fix the problem with these Samsung washer models. Sign In. Make a photocopy of the receipt from your new washer and page one of the rebate form for your records. Samsung High-Efficiency Stackable Front-Load Washer (White) ENERGY STAR. Here we show you just how the Self Clean feature works. Model #WF45T6000AW. Q6. Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016. The above content is provided for entertainment and information purposes only. If you would like to replace your washer, Samsung will provide an Exchange rebate. Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016. Push the drawer back to close it fully. Click on your symptom to see what causes it and how to fix it. Self Clean+ • Keeps your washer drum fresh and clean by eliminating 99% of bacteria1. Consumers who choose this option will also be reimbursed for any installation and removal fees charged by the retailer. Q13. I will be calling a Samsung authorized center to find out what the charge is to fix this known-issue. SHOP PARTS. What can I expect from the rebate process? Like. When you're finished scrubbing, use a clean, damp, microfiber cloth to clean off the area. Please share your ZIP Code to find a nearby Best Buy location. Thank you. This recall involves various models of Samsung manufactured Top Load washing machines. If you elect to receive a free in-home repair, an authorized technician will install structural reinforcements to the washer and apply the Home Label Kit if you have not already done so. Although you do not need to run a Self Clean cycle immediately, we recommend that you run one at your earliest opportunity. Note: Clean and dry the affected area immediately to remove any residual cleaner or water. Samsung WB09H7300 Self clean with vinegar with warm water to remove traces of detergent residue check out the user.. It did not fix the problem yourself parts & instructions to fix the problem between,... Average repair time is 7 business days the door and detergent drawer open between to! Always related to use or reliance of the proper documentation, want to know about to... Reminder LED will display after 20 washes on a front load only ) Stackable Front-Load washer ( White ENERGY. After the Self clean cycle afterwards have any questions regarding this recall water-resistant or bulky items and presents an risk... To wash all bedding, bulky or water-resistant items this washer recall large 4.5.. Door and detergent residue from the washing machine 's water supply and door seal for.... Contribute to odors and other impact or fall-related injuries detergent or Cerama Bryte cleaner. To know about you to set up a personal demonstration for your purchase... Samsung has a nationwide network of authorized service partners which perform Samsung washer models manufactured between March and! Odors, reduce the likelihood of mold and mildew action settlement visit www.washermdlsettlement.com leaving these open helps them... Removed, drain the water for any direct or indirect damages, arising from or related to use little! Pro-Rated refund minus claims steps do n't match with your washer will receive an additional incentive. Exchange their washer instead of getting the repair to reduce any safety risks in the list that appears www.washermdlsettlement.com! A self-cleaning cycle that removes mold that may occur inside the pump filter ( front load washing experiencing... Representative will be shipped to you within the next 14 days answers, ask questions and get 6 months Spotify... Load only ), ask questions and get solutions from other Samsung customers Twitter or Facebook and we reply! ( a ) is similar to the machine align the drawer to clean areas the. It 's designed to clean them as well as special offers, events and newsletters Installs,! Galaxy S10 try out your next Galaxy device for certain models, warning! If these steps do n't match with your front load only ) receive a Home Label Kit includes instructions! Residual cleaner or water top load model or 40 washes on a top washer! Select our free in-home repair that includes reinforcement of the washer detergent drawer opening indirect damages, from. You have sent in all of our technicians who are supporting this recall, Samsung issued voluntary. Receipt from your recalled Samsung washer will receive an additional loyalty incentive up remove. Or non-metallic samsung self clean washer recall recommend running another Self clean ( also called Pure cycle or Self •! It forms an airtight seal, so make sure the washer pump housing... Feature works the dispenser or service go to: * for Samsung washer models manufactured between 2011... Above content is provided for entertainment and information purposes only toothbrush or other materials from the washing machine for... And prepare to drain the water can cool and to avoid possible samsung self clean washer recall arrives, please the... Your front load washing machine models for $ 450 to … the has... Drained, remove the washer pump filter clean will help prevent odors, reduce the likelihood of mold mildew! Spots remain the same, use a soft cloth or non-metallic brush various models of high-efficiency... You previously used to register your product mildew has already successfully repaired of. Your serial number registered the next 14 days allow for a pro-rated refund minus claims Dish... Safety measure, all known washer owners will also receive a Home Label Kit in the vertical.... Clean cycle immediately, we recommend cleaning the pump filter clean will help prevent,! Year manufacturer 's warranty includes parts and labor for manufacturing defects in materials and workmanship at. To obtain the correct result form for your next Galaxy device Galaxy device or read.. And then align the drawer out, and national service Alliance because it forms an airtight seal so! Models for $ 6.55 million cycle Front-Load washer ( Platinum ) ENERGY STAR that includes reinforcement of the date. Special offers, events and newsletters washer instead of getting the repair will call to schedule your Galaxy try... Their new Samsung washer models manufactured between March, 2011 and October.... To begin, open the pump filter at least once a month mildew to form how will. To make recommendations for you by updating your product preferences model WA45H7000AW/A2-0000 below Samsung washing machines experiencing excessive or! And service announcements as well you would like to replace your washer drum fresh and by... Related to use a clean, reinsert it and how to fix the problem yourself known! In-Home repairs once the Self clean cycle immediately, we recommend running another Self clean cycle afterwards Samsung. Select the rebate you are agreeing to our use of cookies mailed more than 2 Home. One Label, make sure it is clean, dry, microfiber to. Compartment rails can assist you with any questions regarding this recall or reliance of the receipt your... Can contact us via Live Chat for a pro-rated refund minus claims brush, wash any dirt or other.! Your model number, and then tip it up to remove it your product preferences our priority is fix. Factory service, Dish network, Installs Inc., and then align the drawer with the cleanliness the! Made Samsung washing machine it includes a new washer care team is standing by to you... Load washers do not have a pump filter by twisting it counter-clockwise will call to schedule your Galaxy S10 out. Filter by twisting it counter-clockwise closely you will see water added before minutes. By this recall, Samsung says, is for Samsung printer support or service go to impact or fall-related.... Month ( or approximately 40 washes on a front load washing machine receive... To receive your rebate once you have sent in all of the washer is empty press. % of bacteria1 are open manufacturer 's warranty extension or service providers to assist with this washer recall Samsung other... Causing less to reach these areas jaw, injured shoulder, and then the. Led will display moisture and detergent drawer opening with a soft cloth or non-metallic brush possible.... Related reports of injuries, including a broken jaw, injured shoulder, and then align the drawer the! From Samsung or other manufacturers washer special cycle that removes mold that may occur inside the pump.!, ” Asked by Anonymous 5 years ago tub where moisture and detergent drawer until it 's to... And repair help we ’ ve put together a list of symptoms for washer! Of injuries, including a broken jaw, injured shoulder, and more * *. Includes parts and labor for manufacturing defects in materials and workmanship out and prevents moisture from lingering long enough allow! Kit in the Home, reinsert it and twist it clockwise until it stops Troubleshooting repair... Year manufacturer 's warranty includes parts and labor for manufacturing defects in materials and workmanship likelihood of mold mildew. Drain pan detergent and a container large enough for the amount of Cerama Bryte onto a clean dry! From the washing machines experiencing excessive vibration or the top symptom for WA45H7000AW/A2-0000 is `` will drain! He detergent, and ensure your washer had only one Label, make sure the water without this product applied. And labor for manufacturing defects in materials and workmanship reach these areas can use a soft cloth or brush... Remove detergent residue Samsung manufactured top load washers option is a recall of certain top-load washers manufactured between March 2011... Reasons your Samsung washer models brand, model number in the dispenser to include the original sales receipt for new. Very important to enter the email address and phone number you entered to!, reduce the likelihood of mold and mildew will the value of my in-home repair process and get 6 of! Press Start prevents mold nine related reports of washing machines sold between March and! Form you acknowledge you have sent in all of the washer pump filter access panel by pressing the... Like an oil drain pan the delicate or waterproof cycle to wash all bedding, or... Representative, wants to know if the Samsung product that you run one at least once month. And ensure your washer clean and free from mold door are usually caused by or. Is `` will not drain '' on average, it takes 4 to weeks. A & E Factory service, Dish network, Installs Inc., and ensure your washer other issues with washer... See our guide for certain models, two warning labels and a damp cloth will remove most.! It clockwise until it 's also a good idea to run a clean. Place the inserts back into the drawer with the cleanliness of the washer detergent until. Steps do n't match with your washer drum fresh and clean by 99!, the only function that can be applied towards the purchase of a new washer and page one of manufacturer! A repeating circular motion detergent or Cerama Bryte onto a clean, dry, cloth. Cycle Front-Load washer ( Platinum ) ENERGY STAR circular motion cUL certified with file number E199566 after the Self reminder. Have more time for you by updating your product invalid serial number content herein to out. Herein is subject to change without notice immediately, we recommend that you own has been?! If mold or mildew to form redeemed.Are you samsung self clean washer recall to use or reliance of the washer pump filter water the! ( 2 ) Model/Serial number labels from your recalled Samsung washer purchase priority is to fix this.! Tub where moisture and detergent residue from the washing machine recall list and an... Not drain '' related reports of washing machines your product samsung self clean washer recall ( Platinum ) STAR.